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8-1
8 Troubleshooting
This chapter contains explanations on the following topics:
General Guidelines ................................................................................................................................8-2
Print Quality Problems ..........................................................................................................................8-3
Error Messages......................................................................................................................................8-5
Clearing Paper Jams ...........................................................................................................................8-16
If a problem cannot be corrected, contact your service technician.
- OPERATION GUIDE 1
- Included Guides 3
- Contents 5
- Legal and Safety Information 7
- License Agreements 8
- Duplex Printing 11
- Resource Saving - Paper 11
- Environment 12
- Interface connectors 12
- Other precautions 13
- Laser Safety (Europe) 14
- About the Operation Guide 15
- Conventions 15
- 1 Machine Parts 17
- Machine Parts 18
- Internal Components 19
- 2 Preparation before Use 23
- Preparation before Use 24
- Network Settings 25
- Printing a Status Page 28
- Installing Software 29
- Uninstalling the Software 33
- Status Monitor 36
- Printing Progress Tab 37
- Paper Tray Status Tab 37
- Toner Status Tab 37
- Alert Tab 37
- Status Monitor Context Menu 38
- Command Center RX 40
- Changing Security Settings 41
- Changing Device Information 42
- E-mail Settings 42
- Creating a New Custom Box 45
- Power On/Off 47
- Energy Saver Function 48
- Loading Paper 50
- Paper Size Dial 52
- Paper Size Window 52
- Load Limit 53
- Support Tray Section 55
- Level Indicator 55
- Loading Envelopes 56
- Paper stopper 57
- 3Printing 59
- Printing from Applications 60
- Canceling a Printing Job 60
- Printing 62
- Printer Driver Help 63
- Printing Functions 64
- Printing by AirPrint 65
- 4 Operation Panel 67
- Message Display 68
- Indicators in Message Display 69
- Cancel Key 70
- Logout Key 70
- Menu Key 70
- Back Key 70
- Arrow Keys 71
- Numeric Keys 71
- Clear Key 71
- Document Box Key 71
- Menu Selection System 73
- Selecting a Menu 74
- Setting a Menu 74
- Canceling Menu Selection 74
- Setting a Mode Selection Menu 75
- Report Print 76
- Menu Map 77
- Status Page 78
- Font List Sample 80
- Paper Settings 96
- Operation Panel 100
- Setting the Paper Thickness 103
- Print Settings 107
- Network (Network settings) 123
- IMPORTANT The 127
- settings 132
- Timer Setting 153
- SSL (SSL Server setting) 167
- Security Level 172
- setting 173
- Administrator on page 4-117 176
- Administrator 183
- 02 Use Password 186
- 03 Use PIN 186
- Restart (Restart Printer) 197
- Application 199
- Starting Application Use 199
- Checking Application Details 201
- 5 Document Box 203
- Document Box 204
- Custom Box 205
- Sorting the Custom Box list 213
- Searching Custom Boxes 213
- Select/Deselect All Files 216
- Print a File 216
- Print Function Settings 217
- Job Retention 223
- Operation panel display 224
- 6 Status Menu 233
- Status Menu 234
- Job Status 235
- USB Keyboard 237
- Option Network 237
- Wireless Network 238
- 7 Maintenance 239
- Toner Container Replacement 240
- Replacing the Toner Container 241
- Plastic Bag 242
- Lock lever 243
- Maintenance 244
- Replacing the Waste Toner Box 245
- New Waste Toner Box 246
- Cleaning the Printer 247
- Prolonged Non-use 249
- Moving the Printer 249
- 8 Troubleshooting 251
- General Guidelines 252
- Print Quality Problems 253
- Troubleshooting 254
- Error Messages 255
- Clearing Paper Jams 266
- Precautions with Paper Jams 267
- Paper Cassette/Paper Feeder 268
- Duplex Unit 269
- Inside the Printer 270
- Rear Unit 272
- Appendix 275
- Character Entry Method 276
- Selecting Type of Characters 277
- Entering Characters 277
- Entering Symbols 278
- About the Options 279
- Expansion Memory Modules 280
- Removing a Memory Module 281
- Checking Expansion Memory 282
- SD/SDHC Memory Card 283
- PF-4100 Paper Feeder 283
- SSD (HD-6/HD-7) 284
- Network Interface Kit (IB-50) 285
- Main Controller Board 286
- USB Memory 288
- PT-4100 Faceup Output Tray 288
- Other Options 289
- Recommended Paper 291
- Selecting the Right Paper 292
- Smoothness 293
- Basis Weight 293
- Moisture Content 294
- Paper Grain 294
- Other Paper Properties 294
- Special Paper 295
- Envelopes 297
- Postcards 297
- Thick Paper 298
- Colored Paper 298
- Preprinted Paper 298
- Recycled Paper 298
- Paper Type 299
- Specifications 300
- Standard) 301
- SSD (HD-6/HD-7) (Option) 302
- Environmental Specifications 305
- Glossary 307
- Glossary-2 308
- Glossary-3 309
- TCP/IP (IPv6) 310
- USB (Universal Serial Bus) 310
- Print quality problems 314
- Replacing 314
- PASSIONATE PEOPLE 316
- FROM ALL OVER THE WORLD 316
- 2BKDEN000 317
- First edition 201. 317
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