KYOCERA M2535dn Guia de Instalação descarregar pdf (Página 397)

100

101

10-5

Troubleshooting

* You can also enter a full computer name as the host name (for example, pc001.abcdnet.com).

** You can also enter login user names in the following formats:

Domain_name/user_name (for example, abcdnet/james.smith)

User_name@domain_name (for example, james.smith@abcdnet)

Cannot send via SMB.

Is the network cable

connected?

Connect the correct network cable

securely.

2-5

Have the network settings for

the equipment been

configured properly?

Configure the TCP/IP settings

properly.

8-137

Have the folder sharing

settings been configured

properly?

Check sharing settings and access

privileges under the folder

properties.

2-38

Has the SMB protocol been

set to [On]?

Set the SMB protocol setting to

[On].

3-21

Has the [Host Name] been

entered properly?

Check the name of the computer to

which data is being sent.*

2-37

Has the [Path] been entered

properly?

Check the share name for the

shared folder.

—

Has the [Login User Name]

been entered properly?

Check the domain name and login

user name.**

3-21

Has the same domain name

been used for the [Host

Name] and [Login User

Name]?

Delete the domain name and

backslash ("\") from the [Login

User Name].

3-21

Has the [Login Password]

been entered properly?

Check the login password.

3-21

Have exceptions for

Windows Firewall been

configured properly?

Configure exceptions for Windows

Firewall properly.

2-42

Do the time settings for the

equipment, domain server,

and data destination

computer differ?

Set the equipment, domain server,

and data destination computer to

the same time.

—

Is the panel displaying

Send

error.

Refer to Responding to

Send Error

10-6

Symptom Check Points Corrective Actions

Reference

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